invoice

Here post Oracle Order Management related topics.
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rgvinoth
Posts: 25
Joined: Thu Jul 17, 2008 3:46 pm
Location: USA

invoice

Post by rgvinoth »

Hello guys,

Can you tell me what might be the reason for

1. No invoice generated.
2. Delayed Invoice.

And how we can trouble shoot and rectify it. Please do provide table reference if need to justify.

Thanks
Vinoth
Aditi
Posts: 38
Joined: Wed Oct 17, 2007 11:19 am
Location: India

Post by Aditi »

Hello,

Check the Workflow. If its ship only then there will be no invoice and incase of delayed invoice you will have to check if there is no Fulfillment set associated with it or if there is a wait in the workflow activity.

Also if the Workflow background Engine is not running then also the lines to be invoiced are picked late and there is a dealy in invoice generation.

Lastly if the line are in ra_interface_lines_all and still the invoice is not getting generated check if Autoinvoice program is running.

Regards,
Aditi
rgvinoth
Posts: 25
Joined: Thu Jul 17, 2008 3:46 pm
Location: USA

Post by rgvinoth »

Thanks and what if the line is not in RA_INTERFACE_LINES_ALL?
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