Inventory Item not showing up in Order Management

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roy
Posts: 73
Joined: Mon Aug 28, 2006 12:46 pm
Location: USA

Inventory Item not showing up in Order Management

Post by roy »

Hi,

Hope one of the Gurus to help me on this.

I log in as Operations user and in Order Management Module when I go down to Inventory I can see all the Items seeded in Vision Instance also I can create new item in Inventory. BUT

When I come back to OM and try to create an order I dont see any Item seeded or created Item in the LOV what could be the problem?

I do make sure I am in the same Inv Org. M1 - seattle Manufacturing.

Thanks in advance

Roy
rgvinoth
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Joined: Thu Jul 17, 2008 3:46 pm
Location: USA

Post by rgvinoth »

Go to Inventory-----> items---> master items, Query that specific item you are concerned about and go to order management tab and check the Box "CUSTOMER ODERS ENABLED" and "CUSTOMER ORDERED" and go to OM and try.



Vinoth
roy
Posts: 73
Joined: Mon Aug 28, 2006 12:46 pm
Location: USA

Post by roy »

Vinod,

Thanks for responding - NONE of the items from inventory is seen in OM.

I can create a new Item - and set all parametes - still it will not show up in OM when you want to create an order - LOV

Thanks

Roy
rgvinoth
Posts: 25
Joined: Thu Jul 17, 2008 3:46 pm
Location: USA

Post by rgvinoth »

Did u check that condition? if so do produce steps!

Create an item and apply template "Purchasable item" and check that parameter i told u before in Order management tab. Go to tools---> Assign to org--> check assign to all organization. and save it.

Now try it should work.
roy
Posts: 73
Joined: Mon Aug 28, 2006 12:46 pm
Location: USA

Post by roy »

Vinod,

Thanks again.

Let us keep the problem of a New item created aside for the moment.

What happened to all the seeded items in Vision.

I spend lot of time and found[:)] the reason.

What do you think is the reason that all the seeded Items is not showing up in OM

Roy
surekha
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Joined: Mon Jul 21, 2008 12:31 pm
Location: India

Post by surekha »

hi,

Confirm the thing that the item master org in inventory and item validation org in om is same or not.


bye.
roy
Posts: 73
Joined: Mon Aug 28, 2006 12:46 pm
Location: USA

Post by roy »

surekha,

Thanks for responding.

The Item is assigned to M1 and M2 and master Org.

Since I found the cause of the problem. I can give a clue it has nothing to do with Item parameters or assigning to Inv Org.

Roy
rgvinoth
Posts: 25
Joined: Thu Jul 17, 2008 3:46 pm
Location: USA

Post by rgvinoth »

Did u find it? or still working on it? problem has to be with 1.org 2.master 3.all..
ahmadbilal
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Post by ahmadbilal »

Check if you set the default inventory organization in Order management system parameters.
roy
Posts: 73
Joined: Mon Aug 28, 2006 12:46 pm
Location: USA

Post by roy »

Ahmed,

Can you PLEASW list the navigation for that.

thanks
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