VOID PAYMENT ACCOUNTING ISSUE

[farhatmfc]

Daer All,

Please Advise about the void payment accounting actually user has voided some payments but accounting status of the payment on main payments screen is showing 'selected" what can be the reason of this problem.

Thanks and regards

farhat

[kkmundhra]

Hi Farhat

The status must change to "Voided". How come it is coming selected?

You have made payments using payment manager or payments workbench?

Thanks
Karan

[farhatmfc]

Hi Karan,

When i query any particular invoice and see payment details it shows voided status but in payment screen it shows (Accounted-selected) .payment was made through payment manager.

[AmanKhan]

Farhat,

Make new payment of the voided invoice and Submit payable accounting process.....then again check the status.

thanks,

Aman

[hiszaki]

Hi farhatmfc

Try to search about this problem in the meta link if the kkmundhra's solution is not working. I was have the same error & I finish it by data fixed from meta link.

Thanks
Hisham

[yun]

Hi Hisham

How did you finish it. Can you tell us?Because we have the same kind of problem.

Thanks & Best Regards
Yun

[farhatmfc]

Actually i have created SR for this and they prposed the data fix and even after applying that also the issue is as it is i have updated the result to the metalink and they are researching it what ever comes out of it i will post to the Forum the Final Result.


Thanks for Contribution

Farhat

[yun]

Hi Farhat

Thanks for your share.

Best Regards
Yun

[admin]

Yes it seems to be data inconsistency so better to create an SR with Oracle so they will analyze and provide you data fix (update statement). They will request you to first do on test and then after testing on prod. thanks

[farhatmfc]

Yes Admin and All

It was the data inconsistency and has been resolved through datafix only.

Thanks to all for Actively participating.