Trial Orders

[durairajagopal]

Hi all,

I have a requirement from the client. We are in 11.5.10.2. How to handle the trial orders in OM? The product will be shipped to the customer with the trial terms say 45 days, After 45 days if the customer is happy with the product he should be billed and the revenue should be recognized in the current period, As well the COGS should be affected in the current period only.

Any idea is highly appreciated.

Thanks in Advacne

[Ritz]

Hi,

There are 2 ways to do this.

A-

Create a new transaction type - "Trial Order". and associate it while defining the sales order. This will not be invoicable. If the customer accepts the product only then book a Sales order with a normal (Standard) transaction type.

B-

Go ahead and use the regular transaction type and book the sales order , link the payment term as 45 days to the transaction type.
In case the customer return the product , use the "returns " transaction type and the general returns workflow. Associate the returns Sales order to the original sales order using referencing.

Ritz