R12- Standard Cash Method not hitting cash clg a/c

[abhyankarnarayan]

Hi Folks,

The reconciliation accounting (we have 'account for payment when payment clears and issued' enabled) is not happening correctly. It says online accounting can not be done and when we run the program create accounting it completes warning. The error being the standard cash accounting method is not able to debit the cash clearing account. Hence the entry is just credit to the bank GL account, hence unbalanced.

Has anybody encountered such issue before? We have logged a TAR but the same is taking its own sweet time. Please let me know if anyone has solution to this.

Thanks,
Narayan

[hiszaki]

Hi Narayan

Try to define the cash clearing account in the payable option in the bank account like the cash account value then re-run the create account for the payment.

Hisham

[tgs100]

While defining the Bank Account, You define

1. Bank Account Owner and Account Use
2. Bank Account Information
3. Account Controls
4. Add Organization Access
5. Account Controls for the organization
6. Contact Details for the Bank Account

The clearing account should have been defined in "Account Controls for the Organization" step.

Cheers,
Saravanan TG

[Babitha]

Hi,

Please refer the metalink note 456360.1 to solve the issue

Update Account Controls form:

1. Navigate: Payables Responsibility>Setup>Payment>Bank Accounts
2. Query Bank Account used for payment with invalid/wrong Cash/Cash Clearing account
3. Select Account and Click on Update Account
4. Select Account Controls menu (Upper Left side of form)
5. Enter the Cash/Cash Clearing account. If the account is already defined, re-enter and tab out of field to verify the account is still valid.
6. Click on Finish to complete the update.

Update Account Access Cash Clearing Account

1. Navigate: Payables Responsibility>Setup>Payment>Bank Accounts
2. Query Bank Account used for payment with invalid/wrong Cash/Cash Clearing account
3. Select Account and Click on Update Account
4. Select Account Access menu (Upper Left side of form)
5. In the Organization Section, click on Option link corresponding to the Organization for the Cash/Cash Clearing account that needs to be defined.
6. Enter the Cash/Cash Clearing account. If the account is already defined, re-enter and tab out of field
to verify the account is still valid.
7. Click on Apply to save the changes.
8. Click on Finish to complete the update.