Reversed receipt showing as Available for Reconcil

[benny]

Hi Members,

We have a situation where a Reversed Receipt is still showing as Avaialble for Reconciliation. Statu shows as Reversed. Is there anyway that we can get this receipt off our system. Is there any workaround to this as user doesn't want this receipt to show up.

Rgrds
Ben[?]

[tgs100]

As per my knowledge, it depends on the category chosen during the reversal of the receipt. If you choose 'Reverse Payment' category, the reversed receipt will not be available for reconciliation.

Please check it out.

Cheers,
Saravanan TG

[hiszaki]

Hi benny

Please check in the CM setup. I think there are option for display the reverse receipts or not.

Thanks
Hisham

[rihan m]

Hi Ben,

For u to Reconcile a reversed receipt in CM , the receipt reversal in AR should have use the category "Non-sufficient Funds"/"Stop Payment". Further the Bank Statement Line must have Transaction Type as NSF/Rejected.

Hope this would help u,


Regards,
Rihan

[rasinti]

Hi,

Please reverse the receipt with the category is'Revresed'. Then it wont be available for reconciliation.

Regards,
Rasinti