RTV Restriction

[EMANUEL]

Hi

How to restrict the RTV transactions once the 3 way match AP Invoice is booked and paid ?
Alternatively the system should throw any pop up or warning to the user doing RTV indicating the 3 way match Invoice is booked and paid ?

Rgds
Emanuel

[anjan123]

Hi Emanuel,

Please explain the entire process, i.e step by step.


we can try to resolve your issue.

[EMANUEL]

Hi,

The steps are mentioned below

Book Expense Purchase Order
Take the receipt and Receiving of the above PO
Book an AP Invoice using the above PO with a 3 way match
Pay the AP Invoice

After the AP Invoice is Booked and paid the user has mistakenly done the Return to Vendor without checking the AP invoice and payment to the vendor as the system has not given any warning or Pop up to the user mentioning the AP invoice or Payment against it , by this the Expense Accrual has been showing Credit Balance which was earlier knocked off by above process

Rgds
Emanuel

[Shashi_k]

Hi Emanuel.

As far as I know this is the intended functionality that we should be able to return the good to vendor even after the payment is done. we should create a debit memo for the returns made to vendor. select the option at the supplier site level 'Create a Debit memo for the RTS transactions'.

Regards,
Shashi.