Oracle CRM Field Service Query

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avipax
Posts: 3
Joined: Tue Feb 05, 2008 12:37 pm
Location: India

Oracle CRM Field Service Query

Post by avipax »

In Oracle Field Service, Field Service Dispatcher, Field Service Representative and Customer Service Representative are in 3 different time zones. Due to which dispatcher is unable to assign the task to the field service rep. How to overcome this problem.
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