Issue with the approval notification

This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
Post Reply
jairam.apps
Posts: 48
Joined: Mon Jul 07, 2008 7:52 am
Location: India

Issue with the approval notification

Post by jairam.apps »

Hi all

Can somebody help me out on this issue.

Problem Description:
When an approver uses the button Request Information in the approval notification, this is not shown on the Invoice Approval History, nor in the activity history in the Administrator Workflow. The notification was removed from the approver's notifications, but when the person the approver requested information from doesn't respond, all control of the notification is lost.
### Steps to Reproduce ###
1) log in as user A and enter and initiate approval (to user B)
2) log in as user B and open the approval notification
3) click on "Request Information" button and ask for information with user C
4) log in as user A and requery the invoice => no extra information on the fact that user C now has to take action is provided


Regards,
Jayaram.
anu_uma
Posts: 456
Joined: Sat Feb 03, 2007 4:39 am
Location: India
Contact:

Post by anu_uma »

Hi Jairam,

Can you be specific on your problem, Not able to understand what is ur problem ?

Regards,
Anu
Post Reply

Who is online

Users browsing this forum: Ahrefs [Bot], Bing [Bot], Google Adsense [Bot] and 2 guests