RMA-return

[mshehata11]

hello,my dears

How to implement RMA-return in order management?

thanks

[tgs100]

1. Create a RMA transaction type and attach proper workflow method
2. Create a RMA sales order referring sales order number or invoice number or customer PO number
3. Process sales order
4. Create a purchase receipt against the RMA sales order
5. Run auto invoice program
6. Apply the credit memo against the invoice, if required.

Cheers,
Saravanan