Receiving Transaction error for RMA line

[rajesh.chmi05]

Hello,
Initially we tried to receive the RMA line but here we forgot to setup the lot number hence i am getting error when i was run the receiving transaction processor.
Then i put the correct LOT number and again delete all the lines from 'Receiving Transaction Summary' and tried to receive the RMA line in Inventory but i am getting below error when the Receiving Transaction Processor run.
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Concurrent program RVCTP returned error
Cause: RVCTP encountered an internal error. Parameters: RVCTP,IMMEDIATE,584656,
Action: Note both this error number and the actions you are trying to perform. Contact your system ad
RVTBM-008: Subroutine rvtbm_immediate_mngr() returned error
Cause: Subroutine rvtbm_immediate_mngr() returned an internal error.
Action: Note this error number and the actions you are trying to perform. Contact your syste
RVTBM-120: Subroutine rvtptcontrol() returned error
Cause: Subroutine rvtptcontrol() returned an internal error.
Action: Note this error number and the actions you are trying to perform. Contact your system administrator
Concurrent Manager encountered an error while attempting to start your immediate concurrent program RVCTP. Routine &ROUTINE received a return code of failure.
Contact your support representative.
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I am using Apps version-12.0.6
Please help me to rectify this issue.
Thanks,
Rajesh