Items shipped but lines in Booked status

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mspencer3
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Items shipped but lines in Booked status

Post by mspencer3 »

Hi,

I have a sales order were the items have shipped but the line status is still in Booked status. I also confirmed that the workflow never started for the items so i assume thats why the line status did not change. Anyone seen this before? Thank for your feedback.
admin
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Post by admin »

Hi,
Pl check what is your workflow assigned and secondly check if you executed request "Workflow Background Process" then in the parameters select "OM Order Line", deferred Yes & timeout No. Update us with findings and results. tks
mspencer3
Posts: 7
Joined: Wed Feb 29, 2012 1:08 pm
Location: USA

Post by mspencer3 »

Hi I ran the workflow background process and it completed successfully but the lines are still in Booked status. I have attached screenshots. It strange that there is not workflow. After i ran the trip stop to interface line 1 its okay but the remaining lines will not change from Book status. Thank you for your input.
admin
Posts: 2062
Joined: Fri Mar 31, 2006 12:59 am
Location: Pakistan
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Post by admin »

Kindly send step by step screen shots at info@erpstuff.com let me have a look if of any help. tks
ArrowsolTraining
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Post by ArrowsolTraining »

yes i am looking for this help
thank you
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