Wrongly Entered AR Credit Memo with +ve amount

[Shoaibmeo]

Dears,

In AR Wrongly entered credit memo with +ve amount and can not delete because fields are grey out and incomplete Tab aswell grey out, Can anyone tell me how we apply this credit memo +ve amount or what would be the appropriate action,

Thanks and regards

[chinna@1988]

Hi Shoaibmeo,

if you were not perform the Action Create Accounting then you can make the transaction as open status by clicking on Incomplete button. if you done the create accounting you can't make the transaction as incomplete.

You can perform the modifications to that particular transaction type when it is not having the transaction against that transaction type.

or
you can create Void Transaction type and add this transaction type to Existing transaction to reduce the balance

Thanks
Nagaraj.