Pick Selection list Generation (completed warning)

[goldy]

hi folks,
i am facing a problem in order management module (release 11.5.9)
when i lunch pick release the order line/lines the request 'Pick Selection list Generation' which is running automatically phase is (completed)status is (warning)and the line/lines is back ordered in the same time i checked my on hand and available quantity (it's satisfied)and also there are no sub inventories restrictions in master items form for those items...
could anybody help me?

[otenyop]

Hi,
Please check if you have any line holds on the order.
Regards,
Philip

[bry21]

try to manually release the sales order. shipping --> release sales orders --> release sales orders--> change orders to backordered input sales order then click concurrent

[goldy]

i tried it already dear but the same result...i already opened a service request for this problem but still the same problem

[nfornana]

Click on View Log of the concurrent. If you find any message stating that Temp file error, check TEMP and TMP directory are created in root directory. Otherwise create those directories in root. Also check you have installed a printer ( a Dot Matrix Printer installation is OK)

Nana.

[goldy]

no my dear...there is no temp file error

[rajaryanreddy]

1. Check in Shipping Transaction Form, make sure the order still in ?Ready to Release?.
2. There might be a lot of possibilities for this problem:
i.) Order on hold
ii.) Do not have enough qty
iii.) Lot expired
iv.) Wrong reservation (even inventory have enough qty)
v.) Inventory reserved for other orders.
vi.) Inventory picked up by other orders
vii.) Previously return to stock not done properly.
3. Case 1, check if the order is on hold. Check the order type in Shipping Transaction Form