Buyer takes no action

[AIMAM]

Hello,

we are having a problem with a specific Purchase Order that buyer cannot approve and forward to the next level in the hierarchy.
When buyer press the button "forward" the buyer appears in the action history as taking no action and the document is still with him.

What can be wrong ? How to fix it ?
Please help...

[smsswiss]

hi
as far as i know this message only shows when you transfer any document type (PO/REQ) from the owner of the document to someone else, using forward Documents form.
PO=>Management=>forward Documents.
Thank you

[raazintouch]

Hey,

Check out document assigments of the buyer "whether buyer can forward" option is enables.

Regards

[pshriganesh]

Hi,

For this, you need to enable "Owner can approve" check box in document types for respective type of PO / PR....
Nav: Setup > Purchasing > Document Types (for respective PO/PR)


If the document status is incomplete(after pressed approve button)then, check the approval assignments for that respective user's position/job...
Nav: Setup > Approvals > Approval Assignments.

Check that corresponding user is available in hierarchy or not.....if u modify any data in hierarchy structure then u need to run "Fill employee hierarchy report" ....

[Arshadimrany]

Hi,

Run Workflow background process for " PO Approval".


Regards,

Arshad