refund and reverse

[orais]

hi group
I need to know the different between refund and reverse the costumer receipts in are as I know the tow types canceled the receipt

thanks

[oteixeira]

Hello.
You use Reverse to correct a receipt that is incorrect for some reason or should not have been entered at all.
In R12 you can apply the receipt to Refund, which will lead to the return of the money to the customer.

Octavio