Credit Memo Through RMA not populating Tax code

[sivaerp]

Version R12/11i? = 11i
Instance PROD/TEST/VIS? = PROD
Module? = AR
OS? =

Hi All,

We have created an Credit Memo through RMA, where the credit memo distribution is not populating the tax code and the tax amount is not calculated.

Shall we incomplete the credit memo to update the necessary tax code. Please suggest your views. Thanks for understanding.

Thanks,
Siva

[hiszaki]

Hi Siva

We had the same issue & solved when we open SR with metalink I think we applied patch to solve this issue.

Thanks
Hisham Zaki

[tgs100]

In which country you are doing this implementation/support? If in India, "incomplete" may not work.

Cheers,
Saravanan

[sivaerp]

Hi All,

Thanks for your suggestions. We have solved the issue by enabling the "Calculate Tax on Credit memo During Auto Invoice" in the AR System Options tab.

This in turn calculates the tax amount and populating it properly, when we raise a RMA.

Thanks,
Siva