This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
sivaerp
Posts: 2 Joined: Sat Nov 21, 2009 10:40 am
Location: India
Post
by sivaerp » Sun Dec 13, 2009 11:27 am
Version R12/11i? = 11i
Instance PROD/TEST/VIS? = PROD
Module? = AR
OS? =
Hi All,
We have created an Credit Memo through RMA, where the credit memo distribution is not populating the tax code and the tax amount is not calculated.
Shall we incomplete the credit memo to update the necessary tax code. Please suggest your views. Thanks for understanding.
Thanks,
Siva
hiszaki
Posts: 482 Joined: Thu May 10, 2007 9:03 am
Location: Egypt
Post
by hiszaki » Tue Dec 15, 2009 4:32 am
Hi Siva
We had the same issue & solved when we open SR with metalink I think we applied patch to solve this issue.
Thanks
Hisham Zaki
tgs100
Posts: 624 Joined: Tue Jun 13, 2006 3:42 am
Location: USA
Contact:
Post
by tgs100 » Tue Dec 15, 2009 12:18 pm
In which country you are doing this implementation/support? If in India, "incomplete" may not work.
Cheers,
Saravanan
sivaerp
Posts: 2 Joined: Sat Nov 21, 2009 10:40 am
Location: India
Post
by sivaerp » Tue Dec 15, 2009 1:00 pm
Hi All,
Thanks for your suggestions. We have solved the issue by enabling the "Calculate Tax on Credit memo During Auto Invoice" in the AR System Options tab.
This in turn calculates the tax amount and populating it properly, when we raise a RMA.
Thanks,
Siva
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