Customize AR Customer Balance Statement Letter

[Dinesh]

We are on 12.1.1. My client want to customize <b>AR Customer Balance Statement Letter</b>. They need rtf to be modified as well as some additional info for which I need to modify <b>Data Template ARXSGPO.xml </b>.

But I am not able to modify above xml file. Update File button has been disabled. Could someone tell me how I can update existing xml file ?

Also whats the best way of customizing AR balance statements, my understanding is Spawned Program <b>Statement Generation Program</b> insert data into AR_STATEMENT_HEADERS & AR_STATEMENT_LINE_CLUSTERS tables and kick off report to print and afterwords delete data from these tables. In this case I am left with only option to modify core oracle report i.e <b>AR Customer Balance Statement Letter</b>. correct me if I am wrong here.

Thanks in Advance

[djef_lat@yahoo.com]

Hi all,

My question should be about data preparation of the report Customer Balance Statement letter.

Could someone tell how I can prepare data for this report. What can I insert, which process can I start etc.

Many thanks for your answer!

Djef