Deposit Refund Process in Oracle Receivables

This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
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nadh.oracleapps@yahoo.com
Posts: 63
Joined: Sat Nov 21, 2009 6:59 am
Location: India

Deposit Refund Process in Oracle Receivables

Post by nadh.oracleapps@yahoo.com »

Dear Members,

Can any one tell me How to Refund Deposit to a Customer.

Thanks
anu_uma
Posts: 456
Joined: Sat Feb 03, 2007 4:39 am
Location: India
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Post by anu_uma »

Hi,

Assuming that you have created a Deposit and a receipt is attached to the deposit.


1. Query the Receipt and Reverse it.
2. Create a credit memo for the Deposit.

Transactions --> Credit Transactions,
Query the Deposit number and give 100% as you have reversed the Receipt.

Provided there is no commitment to the deposit and this will close the commitment.

Regards
sriram1800
Posts: 2
Joined: Sun May 30, 2010 10:06 pm
Location: USA

Post by sriram1800 »

Assuming that you have created a Deposit and a receipt is attached to the deposit.


1. Query the Receipt and Reverse it.
2. Create a credit memo for the Deposit.

Transactions --> Credit Transactions,
Query the Deposit number and give 100% as you have reversed the Receipt.

Provided there is no commitment to the deposit and this will close the commitment.



To continue with the above steps:
1. Create a Supplier in Payables module for this customer
2. Create a Credit Memo for this Customer/Supplier
3. Create a Refund payment in Payables -- this will issue a check if you are printing the check from Payables.

Sriram
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