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invoice

Posted: Mon Aug 18, 2008 1:03 pm
by rgvinoth
Hello guys,

Can you tell me what might be the reason for

1. No invoice generated.
2. Delayed Invoice.

And how we can trouble shoot and rectify it. Please do provide table reference if need to justify.

Thanks
Vinoth

Posted: Tue Aug 19, 2008 6:34 am
by Aditi
Hello,

Check the Workflow. If its ship only then there will be no invoice and incase of delayed invoice you will have to check if there is no Fulfillment set associated with it or if there is a wait in the workflow activity.

Also if the Workflow background Engine is not running then also the lines to be invoiced are picked late and there is a dealy in invoice generation.

Lastly if the line are in ra_interface_lines_all and still the invoice is not getting generated check if Autoinvoice program is running.

Regards,
Aditi

Posted: Thu Aug 21, 2008 3:46 pm
by rgvinoth
Thanks and what if the line is not in RA_INTERFACE_LINES_ALL?