cannot void a wire payment

This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
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AIMAM
Posts: 139
Joined: Thu May 17, 2007 6:04 am
Location: Egypt

cannot void a wire payment

Post by AIMAM »

Hi,

We are using oracle applications 11.5.10. A payable user complained that a wire payment with status negotiable "unreconciled" cannot be voided; the void option is greyed out.

What can possibly be wrong?
niletra
Posts: 160
Joined: Sun Aug 24, 2008 9:58 am
Location: India

Post by niletra »

hi
check it Payment date same as GL DATE OR NOT....


EX SUPPOSOSE YOU DID A PAYMENT ON 08-OCT-08

THEN AT THE TIME OF VOID PAYMENT

GL DATE MUST BE

08-OCT-08

THANKS
NILETRA.
niletra
Posts: 160
Joined: Sun Aug 24, 2008 9:58 am
Location: India

Post by niletra »

HI,
CHECK IT AT THE TIME OF VOID PAYMET GL DATE MUST BE PAYMENT DATE........


THANKS
NILETRA
AIMAM
Posts: 139
Joined: Thu May 17, 2007 6:04 am
Location: Egypt

Post by AIMAM »

Hi,

I have checked and found that the payment date is already equal to the gl date.
Any other suggestions please?
niletra
Posts: 160
Joined: Sun Aug 24, 2008 9:58 am
Location: India

Post by niletra »

at the time of void a payment any erro is oocur
AIMAM
Posts: 139
Joined: Thu May 17, 2007 6:04 am
Location: Egypt

Post by AIMAM »

further details:The payment is made against three invoices.
leader112
Posts: 1
Joined: Mon Nov 03, 2008 8:44 am
Location: Egypt

Post by leader112 »

Hi ,

The following are the restrictions for voiding a payment , i had a similer issue with voiding a payment and i found this hint useful :

Void Payment Restrictions:

INVOICES PAID BY ANOTHER PAYMENT: When you void a payment, you cannot cancel a related invoice if it was partially paid by a second payment. Instead, when you choose Cancel Invoice, the system applies an "Invoice Cancel" hold to the invoice for your reference. You can release the hold manually in the Invoice Holds tab.

CANCELLING ASSOCIATED INVOICES. If you attempt to cancel an invoice that has been partially paid by another payment by using the Cancel Invoice Action, instead of cancelling the invoice, Payables applies an Invoice Cancel hold to the invoice. This hold is manually releasable.

CLEARED PAYMENTS: You cannot void a payment that the bank has already cleared.

PREPAYMENTS: You cannot void payment on a payment document that pays a prepayment that you have applied to an invoice. You must first unapply any prepayments, and then you can void the payment.

if the above hints did not resolve the issue email me at leader112[@]yahoo.com

Regards
Emad
OCP- Financials Consultant
anu_uma
Posts: 456
Joined: Sat Feb 03, 2007 4:39 am
Location: India
Contact:

Post by anu_uma »

Hi,

Please check for database locks....

Uma
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