Can we use Bills payable for Customer Refunds?

This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
Post Reply
Anjireddy.r12
Posts: 67
Joined: Sun Dec 12, 2010 4:42 pm
Location: India

Can we use Bills payable for Customer Refunds?

Post by Anjireddy.r12 »

Hi,

The client issues checks for customers for product Warranty for 2 or 3 Years, after warranty completion the customers return the checks they called this process as Collaterals.

We can use refund functionality for both customers but unable to assign Bills Payable payment method by using Refund, because we need to give the maturity date of checks for 2 or 3 Years., By using other payment methods we can issue the checks for only open periods.

Either Bills payable payment method is possible by using Refund or not, Please confirm me and let me know if there is any workarounds.


Thanks in Advance,
Anjireddy.
Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests