ERPstuff - Oracle EBS Community

Hi Everyone,

I would like to ask if there is any field on Customer Master Data to protect this customer for Sale Order. However this customer can perform on AR receipt. Because my users have to finish the receipt transaction from Outstanding Balance first.
It's something like... No new order until we get the receipt of the old invoice from this customer.
If you have any idea, please advise.

Thank you

Hi yingsras

You can use the credit check rule in the order management to check the customer balance before shipping.

Suppose you create sales order with 100 $ then the customer give a receipt with 100$ & the customer credit amount = 0.
If the receipt wasn't paid, the new sales order will be hold until the invoice (100$) paid first, & when the customer give a receipt, new order will working fine without any restriction.

Thanks
Hisham