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Items shipped but lines in Booked status

Posted: Wed Feb 29, 2012 1:50 pm
by mspencer3
Hi,

I have a sales order were the items have shipped but the line status is still in Booked status. I also confirmed that the workflow never started for the items so i assume thats why the line status did not change. Anyone seen this before? Thank for your feedback.

Posted: Wed Feb 29, 2012 3:02 pm
by admin
Hi,
Pl check what is your workflow assigned and secondly check if you executed request "Workflow Background Process" then in the parameters select "OM Order Line", deferred Yes & timeout No. Update us with findings and results. tks

Posted: Wed Feb 29, 2012 5:25 pm
by mspencer3
Hi I ran the workflow background process and it completed successfully but the lines are still in Booked status. I have attached screenshots. It strange that there is not workflow. After i ran the trip stop to interface line 1 its okay but the remaining lines will not change from Book status. Thank you for your input.

Posted: Thu Apr 19, 2012 3:17 am
by admin
Kindly send step by step screen shots at info@erpstuff.com let me have a look if of any help. tks

Posted: Thu Aug 09, 2012 9:17 am
by ArrowsolTraining
yes i am looking for this help
thank you