Invoices unavailable for Payments

[appsforme]

Hi,

when making payments through payments work bench none of the invoices are available/populating while searching in "ENTER/ Adjust " window.

But if i select "pay in full" option from invoice work bench invoice payment is possible. Kindly suggest a solution.

Thanks in Advance

[bmr_mahendra]

Hi,

Please check the invoice payment method in Invoice workbenth(Check\Electronic\Wire\Clearing).

Make sute that you are selecting the same payment method as per the invoice in Payment workbench.

Please let me know if this helps.

Thanks,
Mahendra

[smishra0oracle]

Pl. check payable option, Payment tab , Uncheck the option pay in full.

[Roopa]

If your selecting payment method as eletronic while booking the invoice and if your selecting manual payments in payment workbench, then it wont pick the invoices.

Insted select quick as payment type and make the payment.

Hope this will solve your problem

Regards,
Roopa

[abhyankarnarayan]

Hi,

If you are in R12, you need to carefully setup the payment process profile and the related payable document. Difference in payment methods in the invoice workbench, difference in currency, due date of payment etc can be other reasons why the invoice is not shown in the payment workbench.

Narayan