Voided payment reconciliation in Cash mgt (11i)

[benny]

Hi,

We have a situation like;

1.We have reconciled a payment in Cash Mgt.
2. Then we find that the payment has been voided, so we Unreconcile the payment and Void it.
3. The bank stmt has two lines, one for the voided payment and one for the receipt of payment back.
4.We are trying to reconcile the voided payment but it doesn't allow us to do and we have another extra line of the payment receipt back.

Could anyone advise how to get around this situation and please share your experiences.

Regards,
Ben[?]

[mabdulla]

in this case my friend from my experience :

for example by date :

in 1/3/2009 you reconciled the payment .

in 2/3/2009 the payment return for any reason.

first you have to go to the line of the reconciled payment in 1/3/2009 and click reconciled then do tick on the line then change the GL date to 2/3/2009 then click on UNreconcile.


second you have to void the payment .


third: in the line of 2/3/2009 (return Payment ) chose ( STOPPED) as the line type then reconcile the line with the voided payment (no entries will result for that)


I think you have to make sure that the unreconcile date is earlier than the return date of the payment .

[benny]

Dear MAbdulla,

Thank you for replying and sharing your experience, I was able to reconcile one line i.e., the voided payment, but there is still the question of how I can reconcile the second line of Receipt of the payment back.

Since our bank statement shows two lines now, one has been taken care off. Could you advise how we can takecare of the second line.

Regards,
Ben[?]