Payment to customer

This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
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pulakthakur
Posts: 3
Joined: Wed Dec 20, 2006 5:30 am
Location: India

Payment to customer

Post by pulakthakur »

Dear friends,

How do I make payments to Customer..

Actually in many cases we have to pay to customer as "security deposit".

How do I set in oracle apps-financials in 10.11.5.2 version????

Kindly help us...

Thanks & regards,

Pulak Thakur
Dhananjay
Posts: 46
Joined: Sun Dec 17, 2006 4:02 am
Location: India

Post by Dhananjay »

Pls. perform following for payments to Customers :
1) Create Debit Note in AR on customer with distribution as " AR Refund Clearing" OR as "Security Deposit" & the amount as amt. of payment / refund.
2) Link this debit note with Customers Credit Balance available >>> Apply Dr. Note to on a/c receipt which is a Cr.Bal. in customer a/c.
(In case you have recd advance from customer & wants to refund it to customer).
3) Switch responsibility to AP & create a Standard Invoice in AP for supplier same as customer with amt. same as refund / payment to customer & use distribution as " AR Refund Clearing' .
4) Make payment of above Invoice from AP to your customer.

I am sure by using this you will be able to make payments to customer.

Best Regards
Dhananjay
anu_uma
Posts: 456
Joined: Sat Feb 03, 2007 4:39 am
Location: India
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Post by anu_uma »

Hi Dhananjay,

How to track the refund of AR ?
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