AR Query (Refund & Exchange)

This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
Post Reply
muskan
Posts: 32
Joined: Fri Nov 23, 2007 1:57 am
Location: Pakistan

AR Query (Refund & Exchange)

Post by muskan »

1-When we have receive the payment from a customer and entered it in to the system, after transferring the data in to gl we have then closed the period of ar what we should do if we have to refund the deposit when
* The period is close when
* It is not
2-one of customer has returned the goods and now he exchanged it with the other(goods)with the price difference i-e if
* when we have to pay 2000 to him or
* when he has to pay 1600 for that
anusha_rao
Posts: 54
Joined: Tue Jul 24, 2007 1:00 am
Location: India

Post by anusha_rao »

hi
regarding the second query,you can either refund or go for onaccount credit
regards
rao
anusha_rao
Posts: 54
Joined: Tue Jul 24, 2007 1:00 am
Location: India

Post by anusha_rao »

hi
regarding the first query ie closing of period in ar,i hope there is one status close pending,if any unposted item is there you cant close the period.
hope this wil help you
regards
rao
chennai
india
k.khan
Posts: 177
Joined: Thu Apr 12, 2007 2:54 am
Location: Pakistan

Post by k.khan »

if the transaction was of posted status as the other and if it is no then what would be the procedure
and in the 2nd if we have refund by check nothing like on account then..
....
k.khan
Posts: 177
Joined: Thu Apr 12, 2007 2:54 am
Location: Pakistan

Post by k.khan »

if the transaction was of posted status as the other and if it is not then what would be the procedure??
and in the 2nd if we have refund by check nothing like on account then..
Post Reply

Who is online

Users browsing this forum: No registered users and 6 guests