Cheque alignment printing issue

[benny]

Hi Members,

We are facing an issue with printing cheques as the alignment is not proper, the lines printed seem to be printing above the field where it needs to print. Could anyone let me know what setups do we check to correct this alignment issue.

Rgrds
Ben[?]

[oteixeira]

Hello.

Which program are you using to print the cheques? Is it a standard rdf Oracle report?

Octavio

[benny]

We are using a customized payment format and while making the payment we just select the printer name. We do not run any std rdf report.

Rgrds
Ben[?]

[oteixeira]

Hello.

Probably we are talking about different versions of APPS.
In my case we use 11.5.10.2 and to issue a cheque two programs run:

1.Payment Process Manager (which selects the format)
2.A report that prints the cheque.

Is your case different?

Octavio

[tgs100]

If you are using customized payment format, then you can modify the payment format program according to the requirement. You should co-ordinate with your technical resource for modifying the format (If you are a functional person)

Generally, these kind of pre-printed reports (Cheque printing, Invoice Printing, etc) would take much time in to bringing the alignment as required.

Cheers,
Saravanan TG

[benny]

Thanks to Saravanan and Octavio for your replies. I will work with our technical team for the same.

Rgrds
Ben[?]