How to Return to Customer for Excess Payment

This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
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nadh.oracleapps@yahoo.com
Posts: 63
Joined: Sat Nov 21, 2009 6:59 am
Location: India

How to Return to Customer for Excess Payment

Post by nadh.oracleapps@yahoo.com »

Version R12/11i? = All
Instance PROD/TEST/VIS? = All
Module? = Receivables Manager
OS? = Windows

Dear Members,

We have excess balance and need ti return to Customer. Insted of using Customer Netting is there any funtionality. Just like Refund in Payables.

Thanks
karthikeyanp1981
Posts: 463
Joined: Thu Nov 09, 2006 4:50 pm
Location: India
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Post by karthikeyanp1981 »

Please create a refund from Receivables > Receipts screen .... which will in turn create an invoice in Payables with type as "Payment Request" and customer will appear as supplier ... You can proceed to make payment just like any other payable invoice .. provided ..if you are in Release 12 ..
nadh.oracleapps@yahoo.com
Posts: 63
Joined: Sat Nov 21, 2009 6:59 am
Location: India

Post by nadh.oracleapps@yahoo.com »

Thanks for Reply Karthik
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