How to Return to Customer for Excess Payment

[nadh.oracleapps@yahoo.com]

Version R12/11i? = All
Instance PROD/TEST/VIS? = All
Module? = Receivables Manager
OS? = Windows

Dear Members,

We have excess balance and need ti return to Customer. Insted of using Customer Netting is there any funtionality. Just like Refund in Payables.

Thanks

[karthikeyanp1981]

Please create a refund from Receivables > Receipts screen .... which will in turn create an invoice in Payables with type as "Payment Request" and customer will appear as supplier ... You can proceed to make payment just like any other payable invoice .. provided ..if you are in Release 12 ..

[nadh.oracleapps@yahoo.com]

Thanks for Reply Karthik