Payment Void

[vanamali55]

hi experts

Request your guidance and advise on the following issue.

I have created 4 invoices for a particular supplier; validated; and paid through Payment process request ( Payment Manager ) - Confirmed Payment. Now I want to cancel only one particular invoice from those 4 invoices. When i am doing it through payment workbench, all the 4 invoices are getting cancelled.

Please advise. This is a bit urgent.

thanks in advance.

regards
gm

[siva sankar]

Hi,

I hope that all invoices are using the single check number for that supplier. Hence you can't cancel the single invoice in that batch.

If you want to cancel single invoice, then you need to use pay alone option to proceed the payment.

Thanks & Regards,

Siva