sales orders strucked in interfaces

[Able Business Solutions]

dear guys

some sales orders are strucked in interfaces. at sales order form line status is shipped. in pending transactions form is not showing sales orders.


regards
kavita

[prabhakar]

Hi,

Once the line status is shipped u cannot see the sales order in pending transaction form.

What is ur actual requirement .

mail me at
prabhakaranraj@gmail.com

[bry21]

go to shipping transactions form --> change the status to shipped or blank--> query the sales order--> get the delivery no. -->run request:shipping interface-->choose interface trip stop--> input the delivery no under the delivery parameter then check if the status changed to closed. if it does not resolved the issue log-in as sysadmin
via portal then try to check if there's any workflow notifications regarding
errors in sales order, open it then press retry.see if it works

[quote]dear guys

some sales orders are strucked in interfaces. at sales order form line status is shipped. in pending transactions form is not showing sales orders.


regards
kavita

<i><div align="right">Originally posted by Able Business Solutions

[rajaryanreddy]

Run OMSE11i script and find out the exact cause why those lines have a problem

[dipti1102]

Hi,

Try running Workflow background engine Request with parameters - Process struck to 'Yes'.

Regards,
Dipti