AP Payment Issues

[Muhammad Shah]

Hi Gurus,

My client is using AP R-12.

Issues is that they are trying to close the period but couldn't do that because, there are some invoices Validated and accounted and paid.
they Reversed the Invoices.

validated the cancelation and saved the transactions. But when they tried to Reverse the Payments of these already reversed and cancelled Invoices. system didn't allow that. now these payments are appearing in Exceptions report as unaccounted and untransfered.

Is there a solution for this Issue?

Regards,

Muhammad shah

[Willynelly1]

Hi Muhammed,

Check the prepayment invoices in Payable Diagnositic tool, and it will give you all tables, whether it is transferred to GL table or not etc...
If you are familier with AP tables, and accounting is not created and transferred to GL, then try in test instance, remove these entries from
all the tables, anyway payment is cancelled. But you won't get support from Orcle removing entries manually. But I strongly suggest create a Service request to oracle, they will give you workaround for your problem.


Regards,

William.