Service Request on Metalink - Query
Posted: Thu Apr 12, 2007 10:36 pm
Hi ,
Was just passing thru the previous message where it was seemingly concluded to approach Oracle thru a SR for training material.
I wish to know the implications of raising a SR : SR's gets tracked by management in our company. Is there a cost associated with each SR or a mere justification that needs to be given to the client ? ....or is it that the yearly contract with ORACLE is limited to certain number of SR's .
Thanks.
Was just passing thru the previous message where it was seemingly concluded to approach Oracle thru a SR for training material.
I wish to know the implications of raising a SR : SR's gets tracked by management in our company. Is there a cost associated with each SR or a mere justification that needs to be given to the client ? ....or is it that the yearly contract with ORACLE is limited to certain number of SR's .
Thanks.