Dunning letter and customer interface problem.
Posted: Mon Jul 23, 2007 6:22 am
Hi All,
Who has experience about customer interface after set up dunning letter?
I just set up to use Dunning letter process. Before that I can interface customer from 3rd party to Oracle but after I set dunning letter process I can't interface it. There's some error message like
Customer record for insert must have validated profile record defined in the RA_CUSTOMER_PROFILES_INTERFACE table and The specified address either has an inactive bill-to, dunning, or statements site defined, or has errors in the RA_CUSTOMERS_INTERFACE table. This message still happens even thou I set ORIG_SYSTEM_ADDRESS_REF the same value in both files.
Who know the way to fix it, please suggest me. Thank you for advance.
Yours,
Kandy
Who has experience about customer interface after set up dunning letter?
I just set up to use Dunning letter process. Before that I can interface customer from 3rd party to Oracle but after I set dunning letter process I can't interface it. There's some error message like
Customer record for insert must have validated profile record defined in the RA_CUSTOMER_PROFILES_INTERFACE table and The specified address either has an inactive bill-to, dunning, or statements site defined, or has errors in the RA_CUSTOMERS_INTERFACE table. This message still happens even thou I set ORIG_SYSTEM_ADDRESS_REF the same value in both files.
Who know the way to fix it, please suggest me. Thank you for advance.
Yours,
Kandy