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Dunning letter problem
Posted: Tue Nov 11, 2008 11:04 pm
by akumar.oracle
Hi
I defined a dunning letter in AR responsibility
(N) Setup > Print > Dunning Letter
Set review date: today
ticked Check box: Active
But when i go to profile class the newely created dunning letter is not visible.
Can anyone help me?
I also tried without review date and also a date which is one month back.
The profile class was created two days back
ta
Arvin
Posted: Wed Nov 12, 2008 8:29 am
by pushpaveniu
Hi
First u write the name of the dunning letter and enter message and save the form.
Here u have done the one mistake i thought i.e., profile is class is having Dunning Letter Sets(it is the set of Dunning letters). But u defined the dunning letter only not set.
so, first u define the dunning letter 1, dunning letter 2 etc.. and assign these dunning letters to dunning letter sets and then assign this set to profile class.
Steps.
1. Set up>Print>dunning letters(for defining dunning letters)
2. Set up >print>dunning letter sets(assign dunning letters to this set using this navigation)
3.Customer > Profile class(assign dunning letter set to profile class)
i hope it helps to u.
Regards,
pushpa
[quote]Hi
I defined a dunning letter in AR responsibility
(N) Setup > Print > Dunning Letter
Set review date: today
ticked Check box: Active
But when i go to profile class the newely created dunning letter is not visible.
Can anyone help me?
I also tried without review date and also a date which is one month back.
The profile class was created two days back
ta
Arvin
<i><div align="right">Originally posted by akumar.oracle
Posted: Wed Nov 12, 2008 8:40 am
by akumar.oracle
Thanks Pushpa
I fixed the problem...
Appriciate your help