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AR invoice not imported from OM sales order

Posted: Wed Nov 26, 2008 5:15 am
by dvsprao108
Hi folks,

Could anyone please tell me that why transaction (normal invoice or rejected invoice) has not been created from a Sales Order (status is closed) when I run the Auto Invoice programme?

There are no "interface lines" or "interface Exception lines" when checked in AR.

Please help me.

Thanks,
Prakash

Posted: Thu Nov 27, 2008 2:20 am
by Willynelly1
Hi,

Go to Order Management, quick sales order, open the salesorder and check - button - Actions - additional Order Information-Check any holds, or Invoices/Credit memos in Tab.

2nd reason is check whether subinventory is null?, very rare case invoice get closed and not imported thruoug ra_interface.

Regards,

William.

Posted: Fri Nov 28, 2008 3:01 am
by selk.reddy
Check item attribute is invoiceble(Invoicing tab) or not.If item is not invoiceble, line will close with out creating invoice

Regards
LK Reddy

Posted: Fri Nov 28, 2008 4:25 am
by dvsprao108
Thanks LK Reddy & Williom.

I found the problem of this issue, because the client selected the order type as "Ship no charge order" (this type allows only for shipping the goods, not for invoicing) that's why, it was not interfaced to AR.

Thanks for your update.

Prakash