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support team task?
Posted: Wed Dec 10, 2008 5:41 am
by akumar.oracle
Hi
Can anyone explain me the task carried out by support team Order to Cash functional consultant?
regards
Arvind
Posted: Sun Dec 21, 2008 8:15 am
by p.guptha
Hi Aravind,
The support team technically assist the Customer service representatives sits in big shops andcreates orders and all the stuff for a perticular company.This is a good profession.
For example:
If Customer representative is not able to create or ship or invoice any oder they ask support team .
Thanks
Satish
Posted: Thu Jan 15, 2009 3:57 pm
by sunnyk
Hi Arvind,
The answer provided by satish is absolutely right and I would like to add what ever the end user faces problem you need to resolve.
For example: User is trying to book the order price is not coming then you need to fix the problem by adding the item in price list this is a small example
cheers
Sunnyk