This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
The scenario is client has received an advance amount from the customer, end user raised an receipt instead of raising an deposit invoice.Know the customer need that deposit money back he dont want to purchse from the client .Can you please give an advice on this so that i can finsih this issue.
After reversed the receipt do i need to create a customer as a supplier and cretea invoice and pay the payment is the right solution can i go head for this
If you are under Release 12,
you can use the refund functionality, which will in turn create an Automatic invoice of type ' Payment Request' in Payables and you can pay from payables just like any other transaction.
