ERPstuff - Oracle EBS Community

Hi,

We are using oracle applications 11.5.10. A payable user complained that a wire payment with status negotiable "unreconciled" cannot be voided; the void option is greyed out.

What can possibly be wrong?

hi
check it Payment date same as GL DATE OR NOT....


EX SUPPOSOSE YOU DID A PAYMENT ON 08-OCT-08

THEN AT THE TIME OF VOID PAYMENT

GL DATE MUST BE

08-OCT-08

THANKS
NILETRA.

HI,
CHECK IT AT THE TIME OF VOID PAYMET GL DATE MUST BE PAYMENT DATE........


THANKS
NILETRA

Hi,

I have checked and found that the payment date is already equal to the gl date.
Any other suggestions please?

at the time of void a payment any erro is oocur

further details:The payment is made against three invoices.

Hi ,

The following are the restrictions for voiding a payment , i had a similer issue with voiding a payment and i found this hint useful :

Void Payment Restrictions:

INVOICES PAID BY ANOTHER PAYMENT: When you void a payment, you cannot cancel a related invoice if it was partially paid by a second payment. Instead, when you choose Cancel Invoice, the system applies an "Invoice Cancel" hold to the invoice for your reference. You can release the hold manually in the Invoice Holds tab.

CANCELLING ASSOCIATED INVOICES. If you attempt to cancel an invoice that has been partially paid by another payment by using the Cancel Invoice Action, instead of cancelling the invoice, Payables applies an Invoice Cancel hold to the invoice. This hold is manually releasable.

CLEARED PAYMENTS: You cannot void a payment that the bank has already cleared.

PREPAYMENTS: You cannot void payment on a payment document that pays a prepayment that you have applied to an invoice. You must first unapply any prepayments, and then you can void the payment.

if the above hints did not resolve the issue email me at leader112[@]yahoo.com

Regards
Emad
OCP- Financials Consultant

Hi,

Please check for database locks....

Uma