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HOW CAN I CANCEL ORDER WAS SHIPPED

Posted: Mon Mar 23, 2009 6:32 pm
by rafeekg209
HELLO
can u helpe me to know step of canceling order was shipped and return the items to subinventory because i transact wrong items and do shipconfirm please need helpe
thanx

Posted: Tue Mar 24, 2009 6:43 am
by nusha1
Hi,

U cant do cancel after shipped. but u can Return item to sub inventory using RMA. u can do that using return line type or new return order

Posted: Wed Apr 29, 2009 4:37 am
by samanta_sai
<i>Hi,
u can't cancel the shipped order,u can return this order to the sub from
where it had been out,then create credit memo...then adjust credit memo with invoice.

after this then u can make a new order with the same item which was
previouly taken.

Thanks. If u know any more info..plz let me know...

It would be one of solution.....</i>