Error while doing an adjustment?

[benny]

<font face="Trebuchet MS">Hi Members,

My client keeps getting an error while they try to do an Adjustment. The error is as below;

The adjustment amount does not equal the sum of the adjustments made to the line, tax, freight, and charges buckets. Please contact your oracle support service.

If any member has come across such as issue, it would a great help if they can share their experience resolve this issue.</font id="Trebuchet MS">
Awaiting a quick reply.

Rgrds
Ben[?]<font face="Trebuchet MS"></font id="Trebuchet MS">

[oteixeira]

Hello Ben.

Have a look on Metalink Note:758604.1 and see if it applies to your issue.

Octavio

[benny]

Hi,

First of all Thanks Octavio for your reply..... My issue seems similar but I have raised an SR with oracle and working for a solution, in addition to this we have comeup with two work arounds;

1. Firstly when a person has the approval limits, we are able to approve the adjustment successfully.
2. Secondly if a person doesn't have sufficient approval limits also we are able to go through the Autoadjustment option and save the adjustment for later approval by the concerned person.

Regards
Ben[?]