Lockbox applying receipts as unidentified

This forum is to discuss different features/issues of Oracle Financials modules ( GL - General Ledger, AP - Accounts Payable, AR - Accounts Receivable, FA - Fixed Assets & CM - Cash Management ).
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Givenchip
Posts: 7
Joined: Wed Jul 23, 2008 2:29 pm
Location: USA

Lockbox applying receipts as unidentified

Post by Givenchip »

My Autolockbox is set to apply payments to invoices using AutoAssociate. I removed MICR (routing and account) from transmission fields because customer account relationships are not set up.

Now issue is when a receipt made up of numerous invoices contains one invalid invoice #, lockbox is applying the whole receipt as "Unidentified" even though the rest of the invoices are valid.

I do have "Post partial amounts as undentified" selected when i submit Lockbox. "Reject entire receipt" is not selected.

Can anyone give me advice on what i need to do
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