ERPstuff - Oracle EBS Community

Hi Friends,

I am facing problem in the below issue.

I received a payment from the customer for $75,000 only against actual sales invoice amount is $75,260.16. So, as per the agreement with customer, I should not show the balance amount of $260.16 in his account and to be adjusted as "receipt write-off" only.

So, I tried to create a receipt for $75,000 and in apply full invoice amount $75,260.16 and receipt write-off -$260.16, but application throws an error message "APP-AR-96985 The total write-off amount must fall within the receipt write-off limits range system options".

Actually I have given approval limit for the "write-off" document as "from amount -5000 to amount 5000"

Can any expert help me in this issue, please?

Thanks in advance.

Prakash

Hello.

APPS 11.5.10.2

Besides from entering an amount from and amount to in the Approval Limits window you must navigate to /Setup/System/System Options and, in the Miscellaneous tab, enter limit amounts in the Write-off Limits Per Receipt fields.


Hope this helps.

Octavio

Hi Octavio,

The problem was resolved with your great help.

Thanks a lot.

Prakash

Hi,

Receipt write off concept is only for writting off the excess receipt made.

In this case u have to adjust the invoice using adjustment activity.

while creating adjustment activity map the account code to reciept wirte off account code.

thanks,
Shanmukh