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Payment Stuck after create accounting
Posted: Mon Jul 20, 2009 6:53 am
by smali
Hi Everyone,
i m facing problem after create accounting. Accounting Status show "PROCESSING" in payable if i run create accounting on batch.
problem is if i do individual create accounting then its ok, but if i create accounting for the batch from payable then payments stuck.
is there any workarround?
Posted: Mon Jul 20, 2009 7:35 am
by tgs100
Add 'Create Accounting' concurrent program in the request set (if not available) and then run this concurrent program instead of running at the batch level or for individual invoice/payment.
Cheers,
Saravanan TG
Posted: Mon Jul 20, 2009 9:47 am
by AmanKhan
Is there any error identified in create accounting program ?
Verify balancing segment at invoice header and line level...
Posted: Tue Jul 21, 2009 3:43 am
by smali
Hi,
Aman i am facing problem only in payments.
individual create accounting is working fine, but if we run create accounting from concurrent with selection of any month then accounting status shoes processing.
then what we do, we cancel all that invoices of which status is processing and create another payments.
is there any work arround?
Posted: Tue Jul 21, 2009 3:59 am
by tgs100
If I understood correctly, the create accounting concurrent program completes successfully, but the invoice accounted status is showing as 'Processing'. If that is the case, it could be a bug. You may have to log a TAR in metalink.
- If the concurrent program is NOT completed successfully, then you may post the log file details.
Cheers,
Saravanan TG
Posted: Tue Jul 21, 2009 4:27 am
by smali
yes right, i have opened TAR and waiting for solution.
any way thanks all of you.
and have a nice day.