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UP DATES IN CUSTOMER ACCOUNT (SUB LEDGER)

Posted: Mon Oct 26, 2009 4:48 pm
by n.tijjani
Hi,

Am using the R12 Apps. We have raised a Receipt for a customer which we later reversed. The GL bank account was updated but the receivable Account sub ledger is still showing the Receipt with caption STOP and the value still there. How do I resolve the issue?

Thanks

Nura

Posted: Mon Oct 26, 2009 5:04 pm
by tgs100
Can you explain more detail?

Where do you see the STOP caption? in reports or in any screen?

Cheers,
Saravanan

Posted: Mon Oct 26, 2009 5:14 pm
by n.tijjani
The STOP caption is on the report not on Receipt. The Status of the Receipt is Reversed