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Frozen Invoice in AR

Posted: Mon Nov 09, 2009 11:55 am
by nadh.oracle1983@gmail.com
Dear Members

In Receivables. when i Run 'Incomplete Invoices Report'. It is Showing Particular Invoice. When i Open it it Showing Complete. When look into Distribution Lines i saw Values are Blanks. When i trying to Incomplete. Complete Button is Grayed out.

Can any one Give me Solution.

Regards
Nadh

Posted: Mon Nov 09, 2009 12:25 pm
by tgs100
There may be some data issue for this invoice. I think you should apply the data patch to get it corrected. Check whether accounting is done, transferred to GL and other details.

<b>If the issue is in Production instance, I would suggest you to raise SR in metalink for data patch. </b>

If the issue is in DEV or TEST instance, check the data in the backend and try modifying it with the help of experienced technical persons.

Cheers,
Saravanan