Customer Advance Refund

[suryabpc]

Dear All,

We have booked an an on-account receipt as i received advance from a customer. Later we have given back the customer adavce to him. Please suggest me how to enter this transaction in AR.

Thanks in Advance,
Surya

[yasiramin599]

Hi Surya

No need to make/generate any Transaction invoice, just make Rufund activity form Receiveable Activities and given any natural Account code.

Now make the refund to customer.

Step.1

Select the receipt which you make refund to customer then go to

>Receipt form > apply form > reverse the On Account receipt.

Step.2

Select the Refund Activity on receipt apply then

>click on Refund Attributes and then appear new FORM then

>select your relevant REFUND PAYMENT METHOD like Check

>Click on APPLY button

and close this small window and save the work.

It will make Refund from Receivable and auto generate Invoice in the Payable module and auto booked the Liability for payment.

Now navigate the resposibilty to Payable module and find the invoice from (Payment Request) in Find Invoices form and payment made to customer.


Regards,

Yasir