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Deposit Refund Process in Oracle Receivables

Posted: Sun May 30, 2010 5:00 am
by nadh.oracleapps@yahoo.com
Dear Members,

Can any one tell me How to Refund Deposit to a Customer.

Thanks

Posted: Mon May 31, 2010 1:17 pm
by anu_uma
Hi,

Assuming that you have created a Deposit and a receipt is attached to the deposit.


1. Query the Receipt and Reverse it.
2. Create a credit memo for the Deposit.

Transactions --> Credit Transactions,
Query the Deposit number and give 100% as you have reversed the Receipt.

Provided there is no commitment to the deposit and this will close the commitment.

Regards

Posted: Mon May 31, 2010 2:23 pm
by sriram1800
Assuming that you have created a Deposit and a receipt is attached to the deposit.


1. Query the Receipt and Reverse it.
2. Create a credit memo for the Deposit.

Transactions --> Credit Transactions,
Query the Deposit number and give 100% as you have reversed the Receipt.

Provided there is no commitment to the deposit and this will close the commitment.



To continue with the above steps:
1. Create a Supplier in Payables module for this customer
2. Create a Credit Memo for this Customer/Supplier
3. Create a Refund payment in Payables -- this will issue a check if you are printing the check from Payables.

Sriram